Returns & Exchange Policy

1. Our 14-Day Return Policy

If an item is not right for you, you can request an exchange or store credit within 14 calendar days of confirmed delivery.

2. Condition for Return & Exchange

• The item must be unused, in its original condition, and free from damage.
• Include the original packaging and any accessories that came with the item.
• Protective adhesive on hardware must not be peeled or removed.

3. How to Initiate an Exchange

To begin an exchange, email our client care team at hello@cuteandco.com or message our WhatsApp concierge with your 8-digit order reference number and reason for exchange.